Frequently Asked Questions
Everything you need to know about your Posty Co gear.
When will my order ship?
Standard orders typically process within 3-5 business days. Please note that pre-order items have specific shipping timelines listed on the individual product pages.
What is your return policy?
We accept returns on unworn and unwashed merchandise within 30 days of delivery. Please ensure all original tags are attached. Limited edition drops and sale items are final sale.
How do I know what size to order?
Each product page features a detailed size guide. Most of our apparel follows a standard unisex fit, but we recommend checking specific measurements for oversized or cropped styles.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that international customers are responsible for any customs duties or taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we cannot guarantee changes or cancellations. Please contact customer support as soon as possible for assistance.